At RangPulse, we prioritize quality and customer satisfaction. However, we do not offer returns. Exchanges are accepted under the following conditions:
✅ Exchange Eligibility:
- Only for damaged, defective, or incorrect items.
- You must raise a request within 10 days of delivery.
- Items must be unused, unwashed, and in their original packaging with tags intact.
❌ Not Eligible:
- Items purchased during sale or offer periods.
- Size issues (please refer to the size chart carefully before purchase).
- No exchange for reasons like change of mind or dislike of color/design.
📩 How to Request an Exchange:
- Email us at contact@rangpulse.com within 10 days of delivery.
- Include your Order ID, photos of the product, and a brief description of the issue.
- We’ll respond within 48 hours with further instructions.
🚚 Reverse Pickup:
- We may arrange a reverse pickup for eligible requests, subject to pin code serviceability.
- If not serviceable, you may need to self-ship the item.
📌 Note:
- We do not offer refunds.
- Final decision on exchange lies with RangPulse after quality check.